Skip to main content
Home / Community Programs / Family Support

Caring for the Whole Family

At Proveda, we appreciate that families go through tough times and sometimes need a little extra support to help get them through.  We would welcome the opportunity to walk alongside you during these times and provide some support, guidance and comfort to make the journey just a little bit easier.

Through the wider circle of support we provide, and the experience of our team in dealing with some challenging life issues, we can assist you during difficult times.

Our expertise covers aged care, disability and mental health issues, including dementia advice, respite for carers or providing help navigating the often confusing, government health care system.

We have specific expertise in providing assistance for mental ill health including suicide ideation and supporting families bereaved by the loss of a loved one from suicide.

It’s important that you don’t feel like you’re alone, and if we can’t directly assist you, we will endeavour to connect you with the support you need.

Contact Us Today to Find Out More

If you, or someone you know, is in immediate danger.
Call OOO

24/7 Crisis Support Contact Numbers

Lifeline 13 11 14
Suicide Call Back Line: 1300 659 467
Beyond Blue: 1300 22 4636

What We Can Help With

Social and emotional support through the Belong Club, home visitation, and companionship
Dementia advice and connection to services, as well as clinical care support
Navigation and guidance around potential access to government and financial health services
End of life resources to support you to plan for yours or a loved ones future wishes

As a Carer, Sometimes You Need a Little Help Too!

Caring for loved ones when they are experiencing health or psychological challenges, can sometimes feel all consuming. If you are a carer, we can provide you with appropriate guidance and care-related help and assistance, as well as emotional support or social connection.

With extensive experience, across many ageing, social, physical and mental health related care areas, we have a wealth of resources at our disposal and can provide practical support. This support will help you navigate the path forward to help you make the best decisions.

Whether it is finding the right information or service to address a specific question or need, accessing additional personal or emotional support as a carer, or even, identifying more formal respite care services, we will ensure you too, get the right support, when you need it.

We know what support is available for carers, what you can access, and the range of resources available to you locally.

It is important to identify if you are a formal or informal carer and ensure that you are getting the support you need.  In some instances, carers may not realise that they are able to access assistance for the important role they are playing. You might be eligible for more help such as financial assistance, access to additional services, subsidies, information or training and support in your caring role.

In order to care for others, you need to prioritise your health and wellbeing.

The Types of Services Available to You Include:

Carer assessment of needs and support available
Community programs of support -
o Home visitation and companionship
o Belong Club
o Chatter Cino – dementia cafes
Coordination of in-home, community based, or residential respite care services
Free access to our dementia specialist consultants
Supporting stressed carers to stay well and healthy through our GP social work program
Supporting people through The Way Back (NSW) following a suicide attempt
Supporting families bereaved by suicide through our Wings of Hope program

The Way Back (NSW)

With our extensive experience in delivering mental health programs over many years, Proveda is proud to be working with all local hospitals, community health teams and GPs to support you if you have presented to hospital following a suicidal attempt.

We are a local partner in delivering this important government program for all people in the Northern Sydney region and with extensive experience in mental health, we are well placed to stand alongside you in your recovery journey.

Our specialist and skilled staff are here to help, along with any assistance needed through our broader Proveda community support programs. We’ll take the time to ensure you are fully and practically supported by us.

Supporting Families Bereaved by Suicide

WINGS (We Inspire New Growth After Suicide) program was founded in 2007, and joined Proveda (formerly CCNB) in 2020.

It supports people and their families that are bereaved by suicide, by reducing isolation and preventing harm. It does this through providing resources, linkages and direct support to those in need.

What We Do

As with every other service we provide, Proveda will always put you at the centre of everything we do.

Our organisation has been selected by government to deliver complex and specialist assistance for people and families experiencing many various ageing, psychological or physical conditions. We know that these conditions or life events also impact family members (sometimes dramatically), so we have created new ways to provide an extra layer of carer support. We know doing this well, aids recovery and wellness given the valuable role all carers play in a person’s recovery.

Whether you are caring for someone experiencing palliative care at end of life, dementia, or other health or psychological challenges, our carer support system will look after you. For example, our longstanding experience in supporting people and families prepare and plan for the memory loss of a loved one.  Proveda has significant experience in helping you manage the onset or progression of dementia, helping everyone in the family to feel supported and prepared.

Why Choose Proveda?

How we look after you differs, as we provide you a little more.

Regardless of whether you are already familiar with Proveda’s core range of services (aged care and NDIS support coordination etc), we offer a broader, deeper, and wider circle of support to help you in so many more ways.

From casual coffee catch-ups for dementia advice, volunteers to provide social support, or access to the Belong Club where you can learn new things and interact with others, Proveda offers more opportunities for connection, compassion and holistic care.

When you are looking for more from your community care, Proveda offers a little more.

Talk to Us Today!

If you’re interested in finding out more about the extensive range of services that Proveda provides, please leave your details and we’ll get back to you shortly.