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Home / Our Services / Disability / Overview

NDIS Support from Disability Specialists

Since 2017, we have been an ‘early start’ provider of of coordination of supports (COS level 2) and Psychosocial Recovery Coaching (PSRC) on the National Disability Insurance Scheme (NDIS).

Our team have experience achieving positive outcomes for a variety of people with disabilities , including intellectual, neurological, physical and psychosocial.

We now support over 500 people with a disability (and their carers) each year. As a NDIS participant with Proveda, you will be supported by a team of coordinators who are genuinely focused on finding the right supports for you, and ensuring you get the most from your funding. We continue to welcome the opportunity to bring our expertise and knowledge of services in the local area, to help navigate the best NDIS options for you.

We see that having access to coordination support is just the start. Our specialist skills have not only been developed specifically for NDIS participants who have either a physical or intellectual disability, but they are focused on delivering real outcomes. We can also appropriately advise and deliver care outcomes for anyone with a psychological disability, neurological disorders or autism, and also provide a layer of help for carers. Most importantly, each participant will have a trained coordinator or team of coordinators, (called a Care Circle), supporting them at every step along the way.

Support Focused on Ability Not Disability

We utilise our considerable knowledge, connections, and referral systems to ensure all our wider Proveda resources are available for the maximum benefit of each NDIS participant.

We carefully plan and mobilise everything around each funded participant, to ensure the entire program works better for you. Our focus is to ensure you get expert advice, appropriate and professional referrals, and access to help at each stage of the NDIS plan, so you always get the help you need and reach the outcomes you seek.

We consolidate a detailed care plan and progress review for each participant, so that your plan is looked at carefully for quality outcomes, and we only bill on the outcomes agreed. Needs can vary greatly, and our wide experience in disability and care more generally, assists positive results. For some, it is the need to feel safer in a current living environment or to engage more fully in society, and for others, it might be the need to improve medical support. We do more than simply connecting you to existing providers as part of the program, and go the extra mile to better link you to improved access, and the quality services you need, creating a sustainable pathway and engaging network of care.

Importantly, family supports and carers
are also our focus.

We draw upon considerable organisation-wide experience in helping carers to be successful in their role. Because we support and engage with carers on a regular basis through our aged care, mental health and wellbeing programs, we understand how important this role is. We are committed to adding an extra layer of personal support for carers, through a variety of our community programs.

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If you’re interested in finding out more about the extensive range of services that Proveda provides, please leave your details and we’ll get back to you shortly.
Home / Our Services / Disability / NDIS Support
Coordination

The Right Connections Deliver Results

We understand how important it is to find the right support coordination, so we’re trained to connect you carefully to the right people and resources. This might include connecting you with a General Practitioner or other medical assistance providers who can ensure a fuller assessment of your needs, or to an allied health provider who can work with you to improve your physical health.  We work with you to determine whether you have  the right structures and supports in place, with an understanding of your needs and individual living conditions.

Often people with a disability are unable to fully benefit from important services, because of their disability or related social conditions, (including additional social work assistance). With our processes and expertise, we are better able to ensure you get access to the priority services and resources needed. In our experience, often connecting people to the right specialist skilled resources, is the difference between modest or exceptional results.

Contact Us Today to Find Out More

A Personalised NDIS Support Coordination Process

1

Your Priorities

We will discuss and determine the kind of assistance you want and need, with a clear plan of action and agreed goals and outcomes.
2

Education and Resources

Provide you with any additional information, tools, guidance or resources, to help you learn and navigate the NDIS, especially as your needs change.
3

Plan Set Up and Assistance

Review all supports, services, equipment, or allied health professionals. Review your plan, manage any critical issues and link you with mainstream and informal supports.
4

Goals and Outcomes

Identify goals and required outcomes, as well as potential barriers, risks and how to reduce any roadblocks, ensuring joint clarity on what you want to achieve.

What Our Customers Say

Let Us Help

Proveda understands how important it is to find the right support coordination. We have been a trusted provider for thirty years and one of the first approved NDIS care coordination providers, for coordination of supports (COS level 2).

We are well known and respected in the industry, for our coordination expertise and specialist skills, specifically for NDIS participants who have a physical or intellectual disability, psychosocial disability, neurological disorder, or autism.

Our staff are skilled at coordinating a range of supports, both funded and mainstream, to help fuller participation in the community, providing independent care coordination advice.

Why Choose Proveda?

How we look after you differs, as we provide you a little more.

Regardless of whether you have your NDIS funding with us, or you’re looking to change providers, Proveda offers a broader, deeper, and wider circle of support to help you in so many more ways.

From guidance offered by our clinical care, mental health and social work teams, to support by our volunteers, Proveda provides broader support options. You also have free access to the Belong Club where you can learn new things and interact with others. Proveda offers more opportunities for connection, compassion and holistic care.

When you are looking for more than just disability support, Proveda offers a little more.

Some of the benefits of our disability services include:

More choice and flexibility

We pride ourselves on having extensive knowledge about the best industry service providers and can determine a ‘best fit’ for your individual needs. We will bring our expertise to the table, so if your situation changes in any way, we can adapt and advise you appropriately.

Extra layers of support

We provide an extra level of care that money can’t buy for you, your carer and your family too. Automatically benefit from freely accessing our additional community programs designed for building new friendships, learning, support and activities.

Greater independence

We are only ever in your corner. Our independence ensures you have choice and control and get the very best help you need, taking into account your particular needs now and in the future.

Not-for-profit

As a not-for-profit community organisation, we strive to maximise your funding and you’ll only ever pay for when agreed outcomes have been achieved. No commissions and no exit fees, everything is transparent.

People who care

Be reassured, we genuinely care. We will help you any way we can and share our knowledge. We hope that each and every time you deal with us, you get the support and assistance you need and we are only ever a phone call away should you need it.

Care Circles

Your care is managed by a key contact, but you have the additional benefit of being supported by a dedicated team, so you’re never left without someone who can support you or that understands your needs.

Talk to Us Today!

If you’re interested in finding out more about the extensive range of services that Proveda provides, please leave your details and we’ll get back to you shortly.
Home / Our Services / Disability / NDIS Psychosocial Recovery Coaching

We Focus on Your Recovery

Psychosocial Recovery Coaching (PSRC) is a National Disability Insurance Scheme (NDIS) support program for participants with a psychosocial disability who require support managing complex mental health challenges in their daily lives.

Proveda offers experienced recovery coaches who work one-on-one with you to determine your needs and goals, and then build a plan to step out the method and milestones to achieve these outcomes. Our recovery coaches work to support you (or a loved one), to regain control of your life, return to optimal health and wellbeing, and progress towards maximising your potential. This is done using the Recovery-Oriented Practice Framework.

Our Approach to Psychosocial Recovery is Holistic

A recovery-oriented approach represents a movement away from, a primarily biomedical view of mental illness, to a holistic approach to wellbeing that builds on individual strengths.

We focus on the person as an individual and not just their condition. Following this approach, we understand that everyone is different and should be supported in a way that empowers them to make choices that suit their goals and aspirations, regardless of their emotional experiences.

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Our Approach Puts You in the Centre

1

More Collaborative

We work collaboratively on your priorities and create a tailored plan. We will meet to assess the current situation and discuss what kind of assistance is needed.
2

Build Your Plan

We work alongside you (and your family or carer), to develop a clear plan of action with agreed goals and a focus on outcomes.
3

Connecting You With Resources

We’ll help identify and organise services to aid build your capacity and help improve fulfilment in life and wellbeing.
4

A Supported Journey

We work alongside you and your carers to continually review goals and plans. As each goal becomes accomplished, another goal will be set.

What Our Customers Say

Let Us Help

Proveda understands how important it is to find the right support, particularly when you require a little extra assistance due to mental health challenges . We take a holistic approach and have been a trusted provider for thirty years. We are well known and respected in the industry, having developed specialist skills specifically for NDIS participants who need a psychosocial support coordinator.

Our psychosocial care approach will assist with:

Supports and services
Equipment or changes to the home environment
Barriers and links to community programs
Connections to allied health professionals
Informal systems of support or advocacy

You will be encouraged to make your own choices, helping you along the way.

Why Choose Proveda?

How we look after you differs, as we provide you a little more.

Regardless of whether you have your NDIS funding with us, or you’re looking to change providers, Proveda offers a broader, deeper, and wider circle of support to help you in so many more ways.

From guidance offered by our clinical care, mental health and social work teams, or support by our volunteers, Proveda provides broader support options. You also have free access to the Belong Club where you can learn new things and interact with others. Proveda offers more opportunities for connection, compassion and holistic care.

When you are looking for more than just disability support, Proveda offers a little more.

Some of the benefits of our disability services include:

More choice and flexibility

With extensive knowledge of the key industry providers, we can determine a ‘best fit’ for your individual needs. We will bring our expertise to the table, so if your situation changes in any way, we can adapt and advise you appropriately.

Extra layers of support

We provide an extra level of care that money can’t buy for you, your carer and your family too. Automatically benefit from freely accessing our additional community programs designed for building new friendships, learning, support and activities.

Greater independence

We are only ever in your corner. Our independence ensures we can choose and get you the very best help you need, taking into account your particular needs now and in the future.

Not-for-profit

As a not-for-profit community organisation, we strive to maximise your funding and you’ll only ever pay when agreed outcomes have been achieved. No commissions and no exit fees, everything is transparent.

People who care

Be reassured, we genuinely care. We will help you any way we can and share our knowledge. We hope that each and every time you deal with us, you get the support and assistance you need, and we are only ever a phone call away should you need it.

Individual care coordination

All our Psychosocial Recovery Coaching customers, have their own individual care coordinator. This ensures they fully understand you, your challenges, and your goals, and can work with you to achieve them. We also have back-up care coordinators who can assist you should your care coordinator be unavailable.

Talk to Us Today!

If you’re interested in finding out more about the extensive range of services that Proveda provides, please leave your details and we’ll get back to you shortly.