Suicide Prevention and Support
You are Not Alone
Proveda offers support to individuals and families going through some of life’s toughest challenges. Whether you are, or someone you love is, experiencing suicidal ideation or you are bereaved by the loss of someone from suicide, we are here to support you.
The Way Back program is a non-clinical suicide prevention program, currently offered through two pathways with varying eligibility and delivery. One pathway supports people who have been hospitalised through attempted suicide with participants being referred in to a 3 month support program. The other, The Way Back+, is a private, fee-for-service program designed to provide personalised wrap-around support with flexibility. While no referral is required to this program, participants need to be linked with a clinical support person (eg GP, psychologist, school counsellor etc).
Through our Wings of Hope program, we also provide support to families bereaved by suicide at a special annual gathering of remembrance.
Proveda is also proud to say that we recently gained Suicide Prevention Accreditation status, which acknowledges that the program is of the highest quality and provides a consistent standard of care to the people it helps.
If you or someone you know is in immediate danger,
Call OOO
Lifeline 13 11 14
Suicide Call Back Line: 1300 659 467
Beyond Blue: 1300 22 4636
The Way Back and The Way Back+
Two Pathways. One Goal.
Everyone’s journey is different, which is why Proveda offers two pathways to support people experiencing suicidal distress or a suicidal crisis.
The Way Back NSW
Funded through the Sydney North Health Network, The Way Back NSW supports eligible people following a suicidal crisis through approved referral pathways, including hospitals and mental health services. The program provides practical, non-clinical support, helping participants build safety, reconnect with services and access the support they need to move forward.
Click here to refer to The Way Back NSW.
The Way Back+
The Way Back+ is Proveda’s private fee-for-service program, offering flexible support delivered by qualified mental health practitioners. Participants can self-refer or be referred by family members, clinicians or other professionals, providing immediate access to personalised support tailored to individual needs and circumstances.
Click here to refer to The Way Back+ private service.
Let Us Help
When you are referred to The Way Back, one of our care coordinators will work with you to develop a personalised support plan which may include:
What Our Customers Say
What Our Customers Say
The Way Back team helped me to create a safety plan and set objectives for what I wanted to achieve through their service. During my time in the program, they helped me link to the various resources, including a trauma-informed psychologist, a psychiatrist, legal assistance and provided some self-care techniques, all while receiving regular guidance and check-ins. Following my involvement with The Way Back support service, I have achieved some personal goals through success in dog show competitions. I have a deep love for animals who bring me great joy, and I am extremely thankful for the support I got from The Way Back team.
Supporting Families Bereaved by Suicide
WINGS (We Inspire New Growth After Suicide) of Hope program was founded in 2007, and joined Proveda (formerly CCNB) in 2020.
It supports people and their families that are bereaved by suicide, by reducing isolation and preventing harm. It does this through providing resources, linkages and an annual memorial event that directly supports those in need.
It’s helpful for people to hear about coping strategies and resources used that promote growth and recovery, because it lets them know that no matter what they may be experiencing themselves, there is always hope.
Funding for Wings of Hope is provided by Proveda through fundraising efforts and donations and we’d love your support for this important initiative.
Are you interested in donating to this program?
Wings of Hope Annual Memorial Gathering to Remember those Loved and Lost
On International Survivors of Suicide Loss Day, a global day of remembrance initiated in the United States and held annually on the Saturday before Thanksgiving, Proveda hosts a memorial gathering at the Balmoral Headland in Mosman, Sydney.
This event provides an opportunity for families to support each other in their grief and remember those loved and lost. It is an opportunity to meet with others who have the same lived experience in a casual and informal setting. Morning tea is provided and the gathering is hosted by an experienced Proveda team.
Would you like to receive further information?
Why Choose Proveda?
How we look after you differs, as we provide you a little more.
Regardless of how you come to use our services, Proveda offers a broader, deeper, and wider circle of support to help you in so many more ways.
From access to social work teams, volunteers, hoarding and squalor experts, psychosocial recovery coaches, or clinical care nurses, Proveda provides broader support options. You also have free access to the Belong Club where you can learn new things and interact with others. Proveda offers more opportunities for connection, compassion and holistic care.
When you are looking for more than just mental health services, Proveda offers a little more.
Some of the benefits of our mental health services include:
More choice and flexibility
Extra layers of support
Greater independence
Not-for-profit
People who care
What works best
What does Suicide Prevention Accreditation Mean?
By The Way Back Support Service (NSW) gaining suicide prevention accreditation, it has had to meet six stringent Suicide Prevention Standards. Importantly, the suicide prevention standards provide a level of confidence for the community, that programs accredited through the program (owned by Suicide Prevention Australia) are of high quality and provide a consistent standard of care to the people they’re designed to help.