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Supporting Safety at Home Through Technology

Being reassured that you have some level of monitoring can provide great comfort if you live on your own, or have health conditions that require some oversight. Our Smart Home Solutions are designed to enable you to continue safely living the life you choose in the place you call home.

For people that have experienced falls, or for families concerned about loved ones that live by themselves, who may not be as mobile or alert as in younger years, having a level of discreet monitoring can provide a significant amount of comfort and relief. Monitoring may be as simple as wearing a trackable pendant, or alternatively, it may involve having some motion sensors installed in the home that monitor ‘regular’ activity and provide alerts to others when there is a worrying change to normal patterns.

At Proveda, we believe that technology solutions can enable an improved quality of life and enjoyment which is so important when ageing occurs. We are constantly seeking new ways to deliver technology-based solutions to support better health outcomes.

For many higher-level Home Care Package customers, you may even be able to fund your Smart Home Solution from your package.

Contact Us Today to Find Out More

There are 4 Smart Home Solution Plans:


Healthy and Active

The self-managed care option. Includes in home sensors, plus a mobile application. This option does not include ongoing support from Proveda.

Safe and Secure

The ongoing support option. Includes in home sensors, a tablet device with SIM card, mobile application, biometric and vitals monitoring, plus ongoing support from Proveda.

Maintaining Independence

Includes in home sensors, GPS pendant, tablet device with SIM card, mobile application, biometric and vitals monitoring, clinical monitoring, plus ongoing support from Proveda.

Living Longer and Better

Includes in home sensors, GPS pendant, tablet device with SIM card, mobile application, biometric and vitals monitoring, clinical monitoring, clinical care advice, plus ongoing support from Proveda.

What We Do

We can provide a specific technology solution (in partnership with Intelicare) to take much of the worry away for you and your family, and enable a reassuring level of health monitoring 24 hours a day, along with support in an emergency.

Your family or carers can receive automatic notifications should your normal patterns of behaviour change, providing an added level of security for you around your wellbeing.

Along with input from people who care about you and know you well, the in-home sensors are installed to monitor your usual patterns of behaviour – sleep, social and household activity, bathroom use, meal preparation, social activity and climate temperatures. Once your regular patterns are established, it works on the basis that any deviation from this will alert someone in your immediate circle of care, who is identified by you as being a primary contact. This entire system enables you, and those closest to you who want to be actively involved in your care, to gain comfort from an additional level (or levels) of oversight on your health.

The system is not intrusive and the coordination of its installation and any questions you may have about how it works, can be directed to the Proveda team. It is also easy to upgrade to a higher level of monitoring if needed over time.

We are constantly seeking ways to better support our customers and the community and to help people to lively safely and independently in their home for longer.

Smart Home Solutions Follow 4 Steps:

Monitoring via sensors and wellbeing feedback
Collecting daily vitals via an application on a tablet
Immediate assistance via SOS button on a GPS pendant
Tracking of data to place you on a predictive care pathway

Why Choose Proveda?

At Proveda our approach is to not only help you find the service you need, but to also look at your overall wellbeing and how we can use our wider circle of support services to provide more holistic care for you.

After thirty years as an independent, not-for-profit organisation, helping more than 15,000 people successfully navigate the health and community care systems, we are proud to be able to add Smart Home Solutions to our service offering. This service reinforces our holistic approach to care and provides more support to our customers and their families.

Our expertise spans the community sector from aged care to disability and mental health. It is this depth of knowledge that proves valuable when dealing with customers with complex needs. Our informed staff can help triage the right solution for you, or a loved one, and the addition of Smart Home Solutions provides another layer of support.

We are confident that we can not only provide you a ‘best fit’ Smart Home Solution should you need it, but also, if appropriate, draw upon our wider circle of support services such as, our volunteers, dementia and carer advice as well as social connections through the Belong Club.

Some of the benefits of our specialist services include:

More choice and flexibility

Over 250 service providers ensure we will find a ‘best fit’ for your individual needs. We will bring our expertise to the table, so if your situation changes in any way, we can adapt and advise you appropriately.

Extra layers of support

We provide an extra level of care that money can’t buy for you, your carer and your family too. Automatically benefit from freely accessing our additional community programs designed for building new friendships, learning, support and activities.

Greater independence

We are only ever in your corner. Our independence ensures we can choose and get you the very best help you need, from a wide array of service providers, taking into account your particular needs now and in the future.


As a not-for-profit community organisation, we strive to keep our care and package management fees to a minimum and you’ll only ever pay for what you use, no more. No commissions and no exit fees, everything is transparent.

People who care

Be reassured, we genuinely care. We will help you any way we can and share our knowledge. We hope that each and every time you deal with us, you get the support and assistance you need and we are only ever a phone call away should you need it.

Care Circles

Your care is managed by a key contact, but you have the additional benefit of being supported by a dedicated team, so you’re never left without someone who can support you or that understands your needs.

Like to Learn More?

Contact our helpful staff via the form below or download our brochure.

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