Volunteering FAQ’s
Frequently Asked Questions About Volunteering with Proveda
Have you been thinking about becoming a Proveda volunteer but don’t know what is involved?
Our volunteer program is all about connecting people in the community with those who need some support or might be at risk of being isolated or vulnerable.
At Proveda, we see first-hand how kindness and community make a big difference to people’s lives.
We’ve included some questions and answers about volunteering below to help you understand more about what our program involves.
Subject to a Criminal Record Check, anyone over the age of 18 can be a volunteer – training is provided.
The answer to this question depends on the time you have available and the person you are connected with. Our Volunteer Coordinator will be in touch with you and takes the time to match people together locally and with time available to assist that person.
Our volunteers support a range of people doing face to face visits, phone calls, visiting at home, or in the community, visiting residents in Residential Aged Care, shopping, gardening, IT support to name a few, and the Belong Club which hosts group online and face to face events. But mostly we find you just need to be a good listener and willing to make a new friend! If you do have a particular interest or hobby/skill please let our Volunteer Coordinator know when you register.
We work with many organisations that refer people and Proveda clients that require different types of support. Mostly located in the Northern Beaches region, we have people that are lonely or isolated due to family circumstance, mental or physical health or a disability who require some social support.
Proveda values the work of our volunteers and hopes that you can volunteer for as long as your circumstances allow. Please get in touch with our Volunteer Coordinator if your availability changes.
It is fine if you need to take time off, go on holidays or you need to make changes to your volunteering schedule. Please contact our Volunteer Coordinator to discuss this matter.
Yes. Proveda provide a volunteer training program called Skilling Up! which covers a wide range of topics. You will be sent information once you become a volunteer with Proveda and will be invited to attend training as it happens during the year. Please know we are always a phone call away if you ever need any advice or clarification regarding your volunteer role at Proveda.
As an approved provider it is mandatory all staff and volunteers have a current police check. CCNB does offer all volunteers a free police check if they don’t already have one.
Yes you do. We have an online post volunteer report form that needs to be completed after every visit. It is very quick to fill in and allows our Volunteer Coordinator to capture the relevant information needed for each visit. Legal best practice requirements mean Proveda has to keep a record of all visits or contacts volunteers have with clients. This form is also on our Volunteer App for your phone, which you be given access to once you become a volunteer.
Yes you can, if you have a family member, neighbour or someone you know please make a referral via email referrals@proveda.com.au or call one of our friendly Customer Support Team on 1300 002 262 and they can assist you.
If you would like to find out more or become a Proveda volunteer email volunteers@proveda.com.au or call our Volunteer Coordinator on 1300 002 262.