Top 5 Facts About the Support at Home Program
We’re breaking down the top 5 things you need to know about the new Support at Home Program, which is launching from 1 November 2025. One Program Replaces…
Aged Care
Finding the 'best fit' home care for you
Even as you age and your needs change, it’s important to find the ‘best fit’ home care support for you. We are an independent, not-for-profit provider, so our suggestions for your care, are not determined by internal staffing availability or any other bottom-line profit decisions, but simply based on what we feel is the best solution for you. Access to a pool of over 200 providers, ensures we can truly find the right people to deliver your support.
Our ‘Care Circle’ model, provides you with an informed team of staff to support you and discuss your options about care, how to maximise your funding, or even how to support you to apply for additional funding when needed. The benefit of this, is that even when your key contact might not be available, other members of the ‘Circle’ can help you.
Why Choose Proveda?
How we look after you differs, as we provide you with access to more services and supports as your needs change over time.
Regardless of whether you have a Home Care Package or you’re on the Commonwealth Home Support Programme, Proveda offers a broader, deeper, and wider circle of support to help you in so many more ways.
From casual coffee catch-ups for dementia advice, volunteers to provide social support or access to the Belong Club where you can learn new things and interact with others, Proveda offers more opportunities for connection, compassion and holistic care.
Choose Proveda when you’re looking for that little bit more from your provider.
Some of the benefits of our aged care services include:
More choice and flexibility
Over 150 service providers ensure we will find a ‘best fit’ for your individual aged care needs. We will bring our expertise to the table, so if your situation changes in any way, we can adapt and advise you appropriately.
Extra layers of support
We provide an extra level of aged care that money can’t buy for you, your carer and your family too. Automatically benefit from freely accessing our additional community programs designed for building new friendships, learning, support and activities.
Greater independence
We are only ever in your corner. Our independence ensures we can choose and get you the very best help for your home care needs, from a wide array of service providers, taking into account your particular needs now and in the future.
Not-for-profit
As a not-for-profit community organisation, we strive to keep our care and home care package management fees to a minimum and you’ll only ever pay for what you use, and no more. No commissions and no exit fees, everything is transparent.
People who care
Be reassured, we genuinely care. We will help you in any way we can and share our knowledge. We hope that each and every time you deal with us, you get the support and assistance you need and we are only ever a phone call away should you need it.
Care Circles
Your home care is managed by a key contact, but you have the additional benefit of being supported by a dedicated team, so you’re never left without someone who can support you or that understands your needs.
Latest News
We enjoy being able to share the way in which our people are making a difference to the lives of those we serve, as well as providing relevant and informative news stories for the benefit of our community.
Read on to see the latest news and updates from Proveda and across our industry.
Read on to see the latest news and updates from Proveda and across our industry.
What value does a Care Partner or Care Manager provide under Support at Home?
With the Support at Home Program launching on 1 November 2025, navigating aged care at home will become simpler and more equitable, however, for many older Australians and…
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