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Helping you get the most from the Commonwealth Home Support Programme

The Commonwealth Home Support Programme (CHSP) is a specially designed entry-level at home support package, that will ensure you remain independent in your home. As an accredited provider, Proveda will ensure that this first step you take, is the right one.

Whether you have already been assessed as qualifying for the CHSP and have your referral codes, or not, Proveda puts you at the centre, and will assist you to ensure that your first home care experience is exactly what you need. You can rely on us to deliver that extra help, with not only a smile, but with a wider circle of support. You’ll get exactly what you want, when you want, by people you can rely on. You’ll have your own key contact as well as the support of a dedicated Care Circle team.

We understand you know what you need best, and how your needs may have now changed. So, our approach is to ensure you get access to our combined experience of over thirty years of delivering services for people in their homes. This is complemented by access to our community programs, such as the Belong Club. We love assisting you to not only simplify the process, but to help you build connections in the community.

We operate independently, with over 150 providers to choose from to deliver your CHSP services. This means that we are best placed to tailor the support you need, ensuring you retain full control over how you want it delivered, at every stage.

Make sure you get access to the services you are entitled to, to better assist you at home. Call us on 1300 002 262, or simply check if you are eligible for CHSP here.

Remember once you have your CHSP referral code … call us!

Our Experience Matters

1

Trusted

For over thirty years we have supported people in their homes, providing guidance and advice for better services and maintaining your independence in the community.
2

Wide Range

There are a wide range of services funded under the Commonwealth Home Support Programme, from domestic assistance and home maintenance to flexible respite, and other personal and social services.
3

More Support

We offer a wider circle of support that includes your own key contact as well as a dedicated Care Circle team, as well as access to a range of free community programs.
4

Expert Advice

Our experience means we are experts at assisting you navigate the healthcare systems and explaining how to get you onto the CHSP with minimal fuss.

What We Do

At Proveda, our approach is to not only help you find the service you need, but to also look at your overall wellbeing and how we can use our wider circle of support services to provide more holistic care for you.

After thirty years as an independent, not-for-profit organisation, helping more than 15,000 people successfully navigate the health and community care systems, we are proud to provide you a ‘best fit’ CHSP solution. We draw upon our experience and additional services such as our volunteers, dementia and carer advice, opportunities for social connections through the Belong Club and a range of other services to tailor the right solution for you.

We have been providing support to seniors since we started, gaining considerable expertise in how the Commonwealth Home Support Programme (CHSP) works, what services are available to you and how to maximise your funding. Sometimes, we can support you with free services, which means more of your package funding is available to you for other needed items.

The job of our care coordinators is to identify your needs and make the best use of your funding with the right providers, so that you are well-supported to live independently at home. In most instances, we don’t provide the direct care, but instead we offer independent advice, and select and coordinate the best aged care support services for you from our pool of over 150 providers, to ensure you get the most out of your CHSP funding.

Currently, we predominantly serve the Northern Sydney region. Proveda is proud to be an approved Commonwealth Home Support Programme provider.

Types of CHSP Services Available to You Include:

Domestic assistance like cleaning, laundry and chores
Meals & food preparation
Help with shopping
Gardening and lawn care
Transport
Personal care and grooming
Podiatry, physiotherapy and other therapies
Nursing
Aids to stay independent
Social connection
Respite for carers

Why Choose Proveda?

How we look after you differs, as we provide you a little more.

Regardless of whether you have a Commonwealth Home Support Programme with us, or you’re looking to change providers, Proveda offers a broader, deeper, and wider circle of support to help you in so many more ways.

From casual coffee catch-ups for dementia advice, volunteers to provide social support or access to the Belong Club where you can learn new things and interact with others, Proveda offers more opportunities for connection, compassion and holistic care.

When you are looking for more than just aged care support at home services, Proveda offers a little more.

The benefits of Proveda's aged care services include:

More choice and flexibility

Over 150 service providers ensure we will find a ‘best fit’ for your individual needs. We will bring our expertise to the table, so if your situation changes in any way, we can adapt and advise you appropriately.

Extra layers of support

We provide an extra level of care that money can’t buy for you, your carer and your family too. Automatically benefit from freely accessing our additional community programs designed for building new friendships, learning, support and activities.

Greater independence

We are only ever in your corner. Our independence ensures we can choose and get you the very best help you need, from a wide array of service providers, taking into account your particular needs now and in the future.

Not-for-profit

As a not-for-profit community organisation, we strive to keep our care and package management fees to a minimum and you’ll only ever pay for what you use, no more. No commissions and no exit fees, everything is transparent.

People who care

Be reassured, we genuinely care. We will help you any way we can and share our knowledge. We hope that each and every time you deal with us, you get the support and assistance you need and we are only ever a phone call away should you need it.

Care Circles

Your care is managed by a key contact, but you have the additional benefit of being supported by a dedicated team, so you’re never left without someone who can support you or that understands your needs.

CHSP Fees and Charges

We believe it is important to be open and transparent with our CHSP fees and charges. Proveda’s management fees are below the market average and there are absolutely no hidden charges. We charge one flat rate for each package level and no exit fees.

Contact us to find out more about our fees and charges.