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Clinical Care Assessment, Management and Monitoring

At Proveda, our experienced Clinical Care Team are here to ensure you receive the care you need, in the comfort of your own home.

A Clinical Care Assessment is carried out in your home and it can be a good opportunity to evaluate yours, or your loved ones current clinical needs. Whether it be wound care, medication management, reducing the risk of falls or a number of other services, the team will visit you in home for your appointment, which may have otherwise required multiple visits to the GP.

The team are highly trained and experienced and while they are able to provide the care you need at home, they will also be able to refer you to the GP or hospital if you require further treatment, offering you peace of mind and reassurance.

A clinical assessment is done in consultation with you or a family member, and we take all the appropriate steps to adequately assess how to keep you (or a loved one) safe, in the place they call home. Our team will also introduce proactive strategies to help minimise risk and prevent clinical deterioration.

Whether you already have access to a Support at Home or not, you can be assured that as a trusted partner, we’ll have your best interests at heart.  It’s like having another trained pair of eyes available for any given situation, and we find that working with the family is very beneficial when conducting any of the clinical assessments.

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Some of the clinical supports we can provide are:

1

Clinical Care Assessment

A comprehensive assessment of a person’s clinical care, identifying risks and implementing strategies to minimise risk and prevent clinical deterioration.
2

Falls Risk Assessment (FRAT)

The FRAT rates falls risk on a number of factors including falls history, medications, medical conditions, sensory loss, foot problems, cognitive status, continence, nutritional status and function.
3

Cognitive Assessment

Designed to track changes in cognition over time. Suitable to assess cognition of people in their homes.
4

Medical Management and Support

Systematic assessment of a customer’s medication with the aim of adherence and minimising medication-related concerns.

Meet our Team

What We Do

As with every other service we provide, Proveda will always put you at the centre of everything we do.

Our organisation not only provides services and supports for aged care customers, but it also assists customers with complex health care needs through its social work program. A GP referral is required to access the program, which provides more complex and specialist assistance for many people and families experiencing various ageing, psychological or physical conditions.

Providing clinical care services is an extension of our care management, as it relates to an older person’s physical or cognitive function, capacity, condition and mental health, and is a crucial extra service we provide.

Information gleaned from a clinical assessment helps inform decisions around required supports, which in turn, helps the Care Circle teams provide the services needed to assist in maintaining independent living at home. Adequate planning and preparation for a safe home living environment is essential and clinical care reviews can help with forward planning.

The Types of Services Available to You Include:

Clinical Care Assessment
Psychogeriatric Assessment Scale/Cognitive Decline
Rowland Universal Dementia Assessment Scale (RUDAS)
Continence Assessment
Falls Risk Assessment (FRAT)
Wound Assessment
Medical Management and Support
Clinical Monitoring and Follow-Up

Why Choose Proveda?

At Proveda our approach is to not only help you find the service you need, but to also look at your overall wellbeing, and how we can use our wider circle of support services to provide more holistic care for you.

After thirty years as an independent, not-for-profit organisation, helping more than 15,000 people successfully navigate the health and community care systems, we are proud to be able to add clinical care to our service offering. This service reinforces our holistic approach to care and provides more support to our customers and their families.

Our expertise spans the community sector from aged care to disability and mental health. It is this depth of knowledge that proves valuable when dealing with customers who have complex needs.  Our informed staff can help triage the right solution for you, or a loved one, and the addition of clinical care services provides another layer of support.

We are confident that we can not only provide you a ‘best fit’ clinical care solution should you need it, but also, if appropriate, draw upon our wider circle of support services such as, our volunteers, dementia and carer advice or social connections through the Belong Club.

Some of the benefits of our aged care services include:

More choice and flexibility

Over 250 service providers ensure we will find a ‘best fit’ for your individual needs. We will bring our expertise to the table, so if your situation changes in any way, we can adapt and advise you appropriately.

Extra layers of support

We provide an extra level of care that money can’t buy for you, your carer and your family too. Automatically benefit from freely accessing our additional community programs designed for building new friendships, learning, support and activities.

Greater independence

We are only ever in your corner. Our independence ensures we can choose and get you the very best help you need, from a wide array of service providers, taking into account your particular needs now and in the future.

Not-for-profit

As a not-for-profit community organisation, we strive to keep our fees to a minimum and you’ll only ever pay for what you use, no more. Everything is transparent.

People who care

Be reassured, we genuinely care. We will help you any way we can and share our knowledge. We hope that each and every time you deal with us, you get the support and assistance you need and we are only ever a phone call away should you need it.

Care Circles

Your care is managed by a key contact, but you have the additional benefit of being supported by a dedicated team, so you’re never left without someone who can support you or that understands your needs.

Clinical Care Fees and Charges

Our Clinical Care will be funded by the Government with no Participant contributions

Frequently Asked Questions

What clinical care services does Proveda provide at home?

Our experienced Clinical Care Team of registered nurses provides in-home assessments and ongoing care including wound care, medication management, falls risk assessments, cognitive assessments, and medical management support. The team can also refer to a GP or hospital if further treatment is required, offering peace of mind and reassurance.

What is a Clinical Care Assessment and why is it important?

A Clinical Care Assessment is a comprehensive in-home evaluation of a person’s clinical needs, identifying risks and implementing proactive strategies to minimise those risks and prevent clinical deterioration. Conducted by registered nurses in consultation with you or a family member, it can address multiple concerns in one visit that might otherwise require several trips to the GP.

What is a Falls Risk Assessment and who should have one?

A Falls Risk Assessment (FRAT) evaluates falls risk across multiple factors including falls history, medications, medical conditions, sensory loss, foot problems, cognitive status, continence, nutritional status, and function. It is particularly valuable for older Australians wanting to remain safely at home and is recommended as a proactive measure to prevent injury.

Can I access clinical care services even if I am not on a Support at Home package?

Yes. Proveda’s clinical care services are available regardless of whether you have a Support at Home package. The team works with you and your family to assess your needs and implement strategies that keep you safe and supported at home, acting as another trained pair of eyes for any given situation.

How does Proveda’s clinical care team work with families?

We find that working with families is very beneficial when conducting clinical assessments. Our team will consult with you and your family members throughout the process, explain findings clearly, and coordinate with your GP or other health professionals to ensure a consistent approach to your care at home.

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