Home Care Packages
Helping you get the most from your Home Care Package
As an approved Home Care Package provider, Proveda is here to help you get the support you need.
A Home Care Package is an Australian Government program providing funding for support services for older people who want to stay at home for longer. Home Care Packages are designed to help people aged 65 years and over obtain in-home support to stay living as independently as possible.
A Home Care Package provides access to ongoing services to help with a number of everyday tasks, including domestic services, personal care and clinical care. The program can also help provide mobility aids and minor home modifications.
There are two types of government-funded home support, the Commonwealth Home Support Programme (CHSP) which provides entry level support, and then four levels of Home Care Packages (HCP) ranging from the more basic at Level 1, to the more complex at Level 4.
Typically, CHSP services are short-term (refer to our CHSP information page), while a Home Care Package provides longer-term support for more complex or ongoing needs. To find out if you are eligible for a Home Care Package, visit My Aged Care.
Download our Home Care Package Brochure or contact us to find out more.
What We Do
At Proveda, our approach is to not only help you find the service you need, but to also look at how our Home Care packages can assist your overall wellbeing, and how we can use our wider circle of support services to provide more holistic care for you.
After thirty years as an independent, not-for-profit organisation, helping more than 15,000 people successfully navigate the health and community care systems, we are proud to provide you a ‘best fit’ solution. We draw upon our experience and additional services such as our volunteers, dementia and carer advice, opportunities for social connections through the Belong Club, and a range of other services, to tailor the right solution for you.
We have been providing support to the elderly since we started in 1994, gaining considerable expertise in how home care packages work, what services are available to you at each level, and how to maximise the funding you have available. Sometimes, we can support you with free services, which means more of your package funding is available to you for other more needed items.
The job of our care coordinators is to identify your needs and make the best use of your funding with the right providers, so that you are well-supported to live independently at home. In most instances, we don’t provide the direct care, but instead we offer independent advice about the best way to use your Home Care Package, and select and coordinate the best aged care support services for you from our pool of over 150 providers, to ensure you get the most out of your Home Care Package (HCP) funding.
Currently, we predominantly serve the Northern Sydney region, however, feel free to talk to us to see if we can help you. Proveda is proud to be an approved Home Care Package provider.
Types of Services Available on a HCP Include:
Why Choose Proveda?
How we look after you differs, as we provide you a little more support at home.
Regardless of whether you have a Home Care Package with us, or you’re looking to change aged care providers, Proveda offers a broader, deeper, and wider circle of support to help you in so many more ways.
From casual coffee catch-ups for dementia advice, volunteers to provide social support or access to the Belong Club where you can learn new things and interact with others, Proveda offers more opportunities for connection, compassion and holistic care.
When you are looking for more than just aged care support at home, Proveda offers a little more.
Some of the benefits of our aged care services include:
More choice and flexibility
Extra layers of support
Greater independence
Not-for-profit
People who care
Care Circles
HCP Fees and Charges
We believe it is important to be open and transparent with our HCP fees and charges. Proveda’s management fees are below the market average and there are absolutely no hidden charges. We charge one flat rate for each package level and no exit fees. Take a look at our Home Care Package Fees and Charges information sheet for the full rundown.
As a customer you will receive a detailed monthly statement of all your services and charges and have a clear understanding of the balance of your Home Care Package funding, giving you clarity and peace of mind