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Finding the 'best fit' home care for you

Even as you age and your needs change, it’s important to find the ‘best fit’ home care support for you. We are an independent, not-for-profit provider, so our suggestions for your care, are not determined by internal staffing availability or any other bottom-line profit decisions, but simply based on what we feel is the best solution for you. Access to a pool of over 200 providers, ensures we can truly find the right people to deliver your support.

Our ‘Care Circle’ model, provides you with an informed team of staff to support you and discuss your options about care, how to maximise your funding, or even how to support you to apply for additional funding when needed. The benefit of this, is that even when your key contact might not be available, other members of the ‘Circle’ can help you.

Why Choose Proveda?

How we look after you differs, as we provide you with access to more services and supports as your needs change over time.

Regardless of whether you’re on Support at Home or you’re on the Commonwealth Home Support Programme, Proveda offers a broader, deeper, and wider circle of support to help you in so many more ways.

From casual coffee catch-ups for dementia advice, volunteers to provide social support or access to the Belong Club where you can learn new things and interact with others, Proveda offers more opportunities for connection, compassion and holistic care.

Choose Proveda when you’re looking for that little bit more from your provider.

Some of the benefits of our aged care services include:

More choice and flexibility

Over 150 service providers ensure we will find a ‘best fit’ for your individual aged care needs. We will bring our expertise to the table, so if your situation changes in any way, we can adapt and advise you appropriately.

Extra layers of support

We provide an extra level of aged care that money can’t buy for you, your carer and your family too. Automatically benefit from freely accessing our additional community programs designed for building new friendships, learning, support and activities.

Greater independence

We are only ever in your corner. Our independence ensures we can choose and get you the very best help for your home care needs, from a wide array of service providers, taking into account your particular needs now and in the future.

Not-for-profit

As a not-for-profit community organisation, we strive to keep our fees to a minimum and you’ll only ever pay for what you use, no more. Everything is transparent.

People who care

Be reassured, we genuinely care. We will help you in any way we can and share our knowledge. We hope that each and every time you deal with us, you get the support and assistance you need and we are only ever a phone call away should you need it.

Care Circles

Your home care is managed by a key contact, but you have the additional benefit of being supported by a dedicated team, so you’re never left without someone who can support you or that understands your needs.

Frequently Asked Questions

What aged care services does Proveda provide?

Proveda provides a wide range of aged care services including Support at Home, Commonwealth Home Support Programme (CHSP), dementia advice, clinical care, social support, wellness programs, and care coordination designed to help older Australians live independently at home.

How do I know if I am eligible for aged care support?

Eligibility for aged care support is determined through a My Aged Care assessment. This assessment helps identify the level of support you need and whether you qualify for CHSP or Support at Home services.

What is the difference between CHSP and Support at Home?

CHSP is designed for people who need lower-level assistance with daily activities, while Support at Home provides more comprehensive and flexible support for ongoing or complex care needs. The right option depends on your individual circumstances and care requirements.

Can aged care services be adjusted as my needs change?

Yes. A good aged care provider will regularly review your care plan and adjust services as your needs evolve. This may include increasing support levels, adding clinical services, or introducing wellness and social connection programs.

Why do families choose Proveda for aged care support?

Families choose Proveda because of our holistic and person-centred approach to care. As an independent not-for-profit provider, we focus on flexibility, strong community connection, and helping people access the right support to maintain independence and quality of life.

Talk to Us Today!

If you’re interested in finding out more about the extensive range of services that Proveda provides, please leave your details and we’ll get back to you shortly.

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