Provider Resources
Provider Resources
Welcome to the Provider Partners resource area. Here you will find all the latest information to help you navigate our new user-friendly platform called The Lookout Way.
If you have any questions about the resources or the platform, please don’t hesitate to contact us on serviceprovider@proveda.com.au or 02 9998 2926.
Provider View Explanatory Video
The Lookout Way is the new technology platform being used to manage services between Proveda and our Provider Partners. This platform is an end-to-end solution that makes working with us simple and easy. We encourage you to watch the video so you understand how we manage services requests, schedule visits, match completed visits with purchase order numbers and ensure your invoices get paid quickly and easily.
Care Worker Check in/out
Learn how a care worker checks in and checks out, to complete a visit.
Contact
General Enquiries:
E: serviceprovider@proveda.com.au
Finance Enquiries:
E: ap@proveda.com.au
Submitting invoices to be paid:
E: invoices@proveda.com.au
Care Circle 1:
E: CareCircle1@proveda.com.au
Care Circle 2:
E: CareCircle2@proveda.com.au
Care Circle 3:
E: CareCircle3@proveda.com.au
Care Circle 4:
E: CareCircle4@proveda.com.au