News & Resources

With the Support at Home Program launching on 1 November 2025, navigating aged care at home will become simpler and more equitable, however, for many older Australians and their families, it will still be a major shift, and that’s where a care partner or care manager becomes essential. 

At Proveda, we believe good care management delivers real value in three key ways: 

Personalised Planning & Ongoing Adaptation
With the new program, people will receive a quarterly budget and access to a defined list of services grouped into: 

• Clinical care 

• Independence support 

• Everyday living  

A care manager can help translate that budget into a care or help plan tailored to your unique goals, whether that’s staying mobile, living safely at home, staying socially connected, or managing chronic conditions. 

As your situation changes (your health, your social needs, your living environment) your care partner or manager can adapt your plan, connecting you with new, local services, tools, or resources. 

Coordinating Services & Providers
Navigating the new system might feel overwhelming, and that’s where Proveda can help, with around 200 trusted service providers, we can help you find the best-fit solution for your unique needs.  

Your care manager handles: 

• Finding the right providers 

• Coordinating appointments 

• Ensuring services complement each other 

This coordination saves time, reduces stress, and ensures your care works as a cohesive whole. 

Building Community Connections
At Proveda, care management means more than just connecting people to services. It’s about building a circle of support around each person. 

That includes: 

• Community programs (social clubs, volunteering, dementia support services) 

• “Care circles” with a dedicated aged care team and key contact 

• Compassionate support that adapts over time 

So, what value does this have for you? Care partners or care managers ensure the changes coming with the new program are less disruptive and overwhelming. A care manager can help you understand your eligibility, assist with planning your supports, help you access the right services, and adapt your services as your needs change. 

If you’re curious about how care management might work for you or want help planning your support under the new program, book a free consultation with our team today by visiting www.proveda.com.au/book-a-consult/ or contact us on 1300 002 262.  

If you would like to read more about the benefits of having a knowledgeable care partner, then read this recent article that appeared in The Senior.

Visit our website for more information on the types of services we offer: www.proveda.com.au.